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Help centre

Frequently Asked Questions

Straightforward answers about working with Storm Phuket — hours, meetings, fees, foreign ownership, and how to get started.

7 common questions

Covering buying, renting, and working with our team

Typically reply within 1 hour

During consultation hours, 7 AM–7 PM Thailand time

No buyer fees

Search and consultation are free for buyers

Feel free to message or email us at any time — we will get back to you as soon as possible. For phone calls, please reach out during our consultation hours: 7 AM to 7 PM (Thailand time). We do not have a walk-in office — we meet clients by appointment at a location convenient for you.

We are currently relocating to a new office. Our team uses a co-working space, which is not ideal for in-person client meetings. We are happy to meet you at a convenient location near your accommodation for a face-to-face consultation.

Yes. The majority of our clients are international buyers and investors. We specialize in helping foreigners navigate the Thai property market and guide you through every step, from shortlisting properties to legal advice and ownership options.

No. Buyers do not pay us any commission or service fees. Our fees are covered by the seller or developer, so our property search and consultation services are completely free for buyers.

Yes. We assist with long-term rentals across Phuket — condos, villas, and family homes. The rental market moves so fast that we do not list rentals on our site. Reach out for a personal consultation to see what is currently available.

Fill out the contact form, message us on WhatsApp, or call directly. Tell us whether you are buying, investing, or renting and we will respond with a personalised shortlist or arrange a meeting. You can also browse our catalogue of Phuket properties for sale.

Still have a question?

Our team is happy to help with a personalised shortlist, a meeting, or a quick WhatsApp chat.